Privacy Policy – How pk87 Protects Your Data

1. Introduction & Scope

This Privacy Policy ("Policy") describes how pk87 ("we", "us", "our") collects, processes, stores, and protects personal data relating to individuals ("you", "the Player", "the User") who access or use the pk87 platform at pk87.org, including all associated services, features, games, and content.

By registering a pk87 account, accessing the platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use the pk87 platform.

2. Data Controller Information

pk87, operating through pk87.org, acts as the data controller with respect to personal data collected through the platform. For all privacy-related enquiries, requests, or complaints, you may contact us at:

Email: [email protected]

Our support team is available 24 hours a day, seven days a week. Privacy-related requests will be acknowledged and handled in accordance with applicable data protection requirements.

3. Personal Data We Collect

3.1 Registration Data

When you create a pk87 account, we collect the following personal information:

• Full legal name as it appears on your CNIC or passport
• Date of birth (for age verification purposes)
• Registered mobile number (used for account authentication and, where applicable, two-factor verification)
• Email address
• Residential address (required for identity verification)
• CNIC number (required for Know Your Customer verification)

3.2 Transaction & Payment Data

When you make deposits or withdrawals on pk87, we collect transaction records including deposit amounts, withdrawal requests, payment method identifiers (JazzCash wallet number, Easypaisa number, bank account details), and transaction timestamps. We do not store full card numbers or mobile wallet PINs.

3.3 Usage & Technical Data

We automatically collect certain technical data when you access pk87, including your IP address, browser type and version, device type and operating system, pages visited, session duration, referring URLs, and game activity logs. This data is used for platform security, fraud detection, and service improvement purposes.

3.4 Communications Data

If you contact our support team via email or live chat, we retain records of those communications including the content of your messages and our responses. This data is used to resolve your enquiries and to improve our support quality.

3.5 Responsible Gaming Data

Where you voluntarily use pk87 responsible gaming tools – such as setting deposit limits, requesting a cooling-off period, or initiating self-exclusion – we record this information to ensure your instructions are applied correctly and maintained for the appropriate duration.

4. How We Use Your Personal Data

pk87 uses the personal data we collect for the following purposes:

• Account creation and management: To register your pk87 account, verify your identity, and maintain your account in good standing.
• Service delivery: To process your bets, facilitate deposits and withdrawals, and provide access to all pk87 game categories including cricket betting, live casino, slots, and fishing games.
• Identity verification (KYC): To comply with applicable know-your-customer and anti-money laundering obligations, including verification of your CNIC and payment method ownership.
• Fraud prevention and security: To detect and prevent unauthorised account access, fraudulent transactions, bonus abuse, and other prohibited conduct described in our Terms & Conditions.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance with account-related issues.
• Legal compliance: To comply with applicable laws, regulatory requirements, and lawful requests from competent authorities.
• Platform improvement: To analyse usage patterns, identify technical issues, and develop improvements to the pk87 platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform news, subject to your communication preferences and any consent you have provided.

5. Legal Basis for Processing

pk87 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our agreement with you, including account management, game provision, and payment processing.
• Legal obligation: Processing required to comply with applicable laws and regulatory requirements, including KYC and anti-money laundering obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement where our legitimate interests do not override your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where we have obtained your explicit consent. You may withdraw consent at any time.

6. Cookies & Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you visit the pk87 website. They allow the platform to recognise your device, remember your preferences, maintain your login session, and collect analytics data about how you use the platform.

6.2 Types of Cookies We Use

• Essential cookies: Required for the pk87 platform to function correctly. These include session management cookies that keep you logged in during your visit. These cookies cannot be disabled without affecting your ability to use pk87.
• Functional cookies: Remember your preferences such as language settings and display options to provide a more personalised experience.
• Analytics cookies: Collect anonymised data about how players navigate the pk87 platform. This helps us identify popular features, detect problems, and improve the overall user experience.
• Security cookies: Used to detect and prevent fraudulent account activity, including identifying unusual login patterns and suspicious betting behaviour.

6.3 Managing Cookies

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will impact your ability to log in and use core pk87 functionality. Instructions for managing cookies are available in your browser's help documentation.

7. Third-Party Data Sharing

pk87 does not sell or rent your personal data to third parties for their marketing purposes. We may share your data with carefully selected third parties in the following circumstances:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and card/crypto payment processors receive necessary financial data to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC services may process your CNIC and identity documents to support our verification obligations.
• Game providers: Third-party casino game studios may receive your player identifier to deliver game sessions, but do not receive your full personal profile.
• Analytics providers: Platform usage data may be processed by analytics tools to support service improvement activities.
• Law enforcement and regulators: We will disclose personal data to competent authorities where required to do so by applicable law, court order, or regulatory obligation.

8. Payment Data & Financial Information

pk87 takes particular care with financial and payment-related data. We do not store full debit or credit card numbers on our servers. JazzCash and Easypaisa mobile wallet numbers are stored solely for the purpose of processing withdrawals to your verified payment method and for fraud prevention.

All payment transactions on pk87 are transmitted over encrypted HTTPS connections. Bank account details provided for withdrawal purposes are stored securely and are not visible to unauthorised personnel. Transaction records are retained for the period required by applicable financial record-keeping obligations.

9. Data Retention

pk87 retains personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following principles:

• Account data is retained for the duration of your registered account and for a period thereafter as required by applicable legal and regulatory obligations.
• Transaction records and KYC documentation are retained for the minimum period required by applicable anti-money laundering and financial record-keeping laws.
• Support communications are retained for a period sufficient to resolve any related disputes or complaints.
• Responsible gaming records, including self-exclusion requests, are retained for the duration of the exclusion period and for a reasonable period thereafter to prevent re-registration in breach of the exclusion.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.

10. Data Security

pk87 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• HTTPS encryption for all data transmitted between your device and the pk87 platform
• Encrypted storage of passwords and sensitive identity documents
• Access controls limiting personal data access to authorised personnel only
• Regular security reviews and vulnerability assessments
• Monitoring for suspicious login activity and unauthorised data access attempts

While pk87 takes reasonable precautions to secure your data, no online platform can guarantee absolute security. In the event of a data security incident affecting your personal data, pk87 will notify you in accordance with applicable notification obligations.

11. Your Rights as a Data Subject

Subject to applicable law, you have the following rights in relation to your personal data held by pk87:

• Right of access: You may request a copy of the personal data pk87 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where there is no longer a lawful basis for processing, subject to legal retention requirements.
• Right to restrict processing: You may request that pk87 restricts the processing of your data in certain circumstances.
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact us at [email protected]. We will respond to verified requests within a reasonable timeframe. Please note that certain rights may be limited where retention of your data is required by applicable law.

12. Children's Privacy

The pk87 platform is strictly intended for adults aged 18 years and above. pk87 does not knowingly collect personal data from individuals under the age of 18. If we become aware that an account has been registered by a person under 18, we will close the account immediately and delete the associated personal data. If you believe a minor has registered on pk87, please contact us immediately at [email protected].

13. Changes to This Privacy Policy

pk87 reserves the right to update or modify this Privacy Policy at any time. Material changes will be communicated to registered players via the email address associated with their account or by a prominent notice published on the pk87 platform. The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Your continued use of pk87 following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how pk87 is protecting your personal data.